About this page
Hand Heart Pocket works alongside community organisations across Queensland and Papua New Guinea to create opportunities for young people to thrive. Through strategic philanthropy and impact investment, we support partner organisations that are delivering services and responding to community needs.
If you're looking for urgent hardship, emergency or disaster-relief assistance, the organisations below may be able to help. These services are provided by established Queensland and national organisations, independent of Hand Heart Pocket.
Crisis and mental health support
- Lifeline – 24/7 crisis support and suicide prevention. Call 13 11 14 or visit lifeline.org.au.
- Beyond Blue – 24/7 support for anxiety, depression and mental health. Call 1300 22 4636 or visit beyondblue.org.au.
- 13 HEALTH – 24/7 confidential health advice from a registered nurse (Queensland). Call 13 43 25 84 or visit qld.gov.au/health.
Financial hardship and debt support
- National Debt Helpline – free, independent and confidential financial counselling. Call 1800 007 007 (weekdays 9:30am–4:30pm) or visit ndh.org.au for live chat or complete an online referral form.
- Services Australia – crisis payments, concessions and other government support for people facing financial hardship. Visit servicesaustralia.gov.au.
Disaster recovery support
- Queensland Government Community Recovery Hotline – support and referrals after a declared disaster. Call 1800 173 349 or visit qld.gov.au/community/disasters-emergencies.
- GIVIT – coordinates donated goods and household items for people affected by disaster or hardship. Visit givit.org.au.
Finding local support
- Ask Izzy – a free online directory of support services (housing, food, financial help, family violence and more), searchable by postcode. Visit askizzy.org.au.
Phone numbers and links on this page were checked against each provider’s own website at the time of publishing. If a link or number stops working, please let us know via our contact page.